ELAB Series: Understanding Waiting Lists Using Simple Metrics (45:44)

Tineke Poot introduces Little's Law as a practical starting point for analysing elective waiting lists, linking the number of people waiting, the rate at which patients are treated, and the time they wait. By connecting the theory to familiar applied measures such as Referral to Treatment (RTT) clearance time, we will show how this simple rule can be used in the NHS to inform performance and planning discussions before analysts turn to more complex modelling.