Leading with empathy (53:35)

Everyone experiences different degrees of trauma in their lives. These experiences can have a profound impact on our perspectives on situations. Data research often uses public data which touches on potentially traumatic experiences for people – whether that is administrative data around social disadvantage, or health data on a serious disease. Public involvement is crucial for data research, but it’s important to acknowledge that certain conversations, while helpful for your research, may also bring up strong and unpleasant feelings and memories for your public participants. So, how can we lead with empathy in our data research conversations?

In our third PEDRI webinar, Amy Hodgkinson (Learning and Development Lead, PEDRI) in conversation with Leila Neshat Mokadem (CEO, Equity Lighthouse) will explore ‘trauma-informed’ approaches in public engagement in data research. Both Amy and Leila have worked with a diverse range of audiences around sensitive issues. Join them to explore what a trauma-informed approach looks like in practice, and how you can create a safe-space for everyone. This session is part of a series of webinars exploring how you can use the PEDRI Good Practice Standards for public engagement in data research.

This webinar was recorded on 22 July 2025.